The Nigerian Communications Commission (NCC) has granted an approval to telecommunications operators in the country to increase their tariff for voice call, data, and SMS by not more than 50%.
The Commission in a statement signed by its Director of Public Affairs, Dr. Reuben Muoka, said the approval was granted pursuant to its power under Section 108 of the Nigerian Communications Act, 2003 (NCA) to regulate and approve tariff rates and charges by telecommunications operators.
It said the decision to approve 50% as against the 100% requested by the telecom operators was arrived at taking into account ongoing industry reforms that will positively influence sustainability.
2013 cost study
The Commission said the adjustments would remain within the tariff bands stipulated in the 2013 NCC Cost Study, and requests would be reviewed on a case-by-case basis as is the Commission's standard practice for tariff reviews.
It will be implemented in strict adherence to the recently issued NCC Guidance on Tariff Simplification, 2024.
“Tariff rates have remained static since 2013, despite the increasing costs of operation faced by telecom operators. The approved adjustment is aimed at addressing the significant gap between operational costs and current tariffs while ensuring that the delivery of services to consumers is not compromised.
“These adjustments will support the ability of operators to continue investing in infrastructure and innovation, ultimately benefiting consumers through improved services and connectivity, including better network quality, enhanced customer service, and greater coverage,” the Commission stated.
Extensive consultation
Recognising the concerns of the public, NCC said the decision was made after extensive consultations with key stakeholders across the public and private sectors.
“The NCC has prioritised striking a balance between protecting telecom consumers and ensuring the sustainability of the industry, including the thousands of indigenous vendors and suppliers who form a critical part of the telecommunications ecosystem.
“The NCC recognises the financial pressures faced by Nigerian households and businesses and remains deeply empathetic to the impact of tariff adjustments. To this end, the Commission has mandated that operators implement these adjustments transparently and in a manner that is fair to consumers. Operators are also required to educate and inform the public about the new rates while demonstrating measurable improvements in service delivery,” it stated.
Additionally, the NCC reaffirmed its dedication to fostering a resilient, innovative, and inclusive telecommunications sector.
Beyond protecting consumers, NCC said its actions are designed to ensure the long-term sustainability of the industry, support indigenous vendors and suppliers, and promote the overall growth of Nigeria’s digital economy.
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